Why is Coverall Cleaning Concepts the right solution for your cleaning needs?
Two words: NO JANITORS!

Unlike most large janitorial companies we don't hire minimum wage people with all of the attendant problems like constant turnover and little or no training. Coverall Cleaning Concepts provides service to customers through our network of highly trained franchise owners.

Coverall Cleaning Concepts Franchise Owners Are Professionals
To operate a Coverall Cleaning Concepts franchise, each owner must make a substantial financial commitment and complete a rigorous month-long training program. In addition, Coverall Cleaning Concepts Franchise Owners must maintain at least $5 million dollars in liability insurance, a $100,000 bond, and must operate at Coverall Cleaning Concepts' high standards, including using the latest in cleaning techniques and technologies. The result: a cleaner office and no hassles.

Your Regional Support Team
In addition, every Coverall Cleaning Concepts Franchise Owner is backed up by a support team at a local Regional Support Center. Every customer is assigned their own Coverall Cleaning Concepts Account Manager to lead the support delivered by the Regional Support Center Team.

Who's on your team?

• Account Manager - The support team leader. Next to your Franchise Owner, your Account Manager is your key contact person. Your Account Manager will stop by to perform periodic Quality Inspections and discuss your service level. Your Account Manager will discuss service options or adjustments to ensure that your service level maximizes your available budget.
• Quality Assurance Representative - Your QA Rep. will stay in touch with you via telephone to proactively monitor your satisfaction level. Our goal is to identify potential problems before they become actual problems.
• Support Center Manager - Your Support Center Manager is responsible for invoicing and properly crediting payments to your account. Any questions about the status of your account can quickly be answered with a phone call.
• Regional Director - The Regional Director oversees all of the operations in his Regional Support Center.

Have a question or a service request? How do you like to communicate? Telephone, Fax, email? You can always reach a live human being at our Regional Support Centers during business hours 8:30 to 5:30 Monday-Friday.