The Problem:
Property Management Companies, Facilities Managers, and others who find themselves responsible for hiring and managing janitorial service providers need high quality, dependable, professional cleaning services. What they don't need is another job, namely managing the cleaning crew.

That's why they hire Coverall Cleaning Concepts.

Our customers have told us that other large cleaning companies are a challenge to work with.

Our customers report a range of problems with other large janitorial services, including:

• Inconsistent service. This is usually caused by the high turnover common in the janitorial industry. Any service is only as good as the people who deliver it. If you have good service now, just wait, when the cleaning staff turnover, you will typically notice a marked decline in service quality.
• Communication problems. Service complaints or requests are frequently not communicated to the people who provide the service. It takes several calls to get something done, and the next thing you know, you are managing the cleaning crew.
• Lack of training. Due to the high turnover common in our industry, most large companies give new employees little or no training. (No point investing money in training someone who won't be with you long, seems to be the prevalent attitude of our competitors.)

The Coverall Cleaning Concepts Custom Solution:
Coverall Cleaning Concepts has addressed the problems endemic to our industry, by working exclusively through a network of highly trained, invested franchise owners. Each Coverall Cleaning Concepts Franchise Owner has invested his or her own money to start a Coverall Cleaning Concepts business and invested their time in a month-long training program.

Because Coverall Cleaning Concepts Franchise Owners have both a time and financial investment, they are committed, unlike a minimum wage employee; they aren't in this for just a short time. The investment of Coverall Cleaning Concepts Franchise Owners eliminates the high turnover, which leads to inconsistent service.

Every Coverall Cleaning Concepts franchise owner is highly trained and supported by their Regional Support Center to ensure that all of customer needs are met, quickly, with no hassle.

We Customize a Service Program Specifically to Meet Your Needs:
At Coverall of Mid-State California, we don't "Bid" on accounts. "Bidding" implies a commodity. If you are buying a commodity, then getting the lowest price is all that matters, since all providers will deliver the same basic commodity regardless of the source.

At Coverall Support Center, we will provide you with a completely customized service proposal designed specifically to meet your needs and budget.

To create a custom service proposal for each customer we:

• Conduct an initial interview. This is your opportunity to get to know Coverall Cleaning Concepts and our opportunity to understand your needs. Your Coverall Cleaning Concepts representative will ask about your cleaning wants and needs, your budget for cleaning services, and will take a tour of your building with you noting dimensions and specific cleaning challenges.
• Prepare the Custom Service Proposal. Based on the service you request and the budget you have to work with, we will document a Cleaning Work Schedule and Areas to Be Serviced. In addition, we will calculate a monthly price for service based on Industry Standard Time Studies which will tell us how many work hours the work you are requesting should take to perform.
• Personally deliver the Service Proposal to you. The final step is to meet with you personally to thoroughly review the Custom Service Proposal to ensure we have accurately captured your needs. Assuming that we have, we will then discuss the steps we will take to successful start servicing your account.

Click here to take the first step today!